Birds Eye has recalled thousands of chicken nuggets after it was revealed that the products could contain small pieces of plastic.
The company has urged customers not to eat the affected nuggets and The Chartered Trading Standards Institute has said the products are not safe to consume.
Which products are affected?
Birds Eye said that their 750g ‘50 Chicken Nuggets with Golden Wholegrain’ was the only product involved in the recall.
Several batches of the nuggets have been found to contain plastic. They can be identified by their batch codes, printed next to the Best Before date on the back of each pack.
The affected batch codes are:
L9208 W V124
L9208 X V124
L9208 Y V124
L9208 Z V124
Their Best Before date is: 2020-10-16 (October 2020).
No other Birds Eye products are known to be affected.
What should I do?
Anyone concerned that they may have bought the affected chicken nuggets should follow these steps:
- Check the batch code which is printed on the back of the bag
- If you have bought the affected nuggets, do not eat them
- Instead, cut out the packaging which shows the batch code
- You can then post the batch code along with your contact details to the address below, Birds Eye will arrange to refund you the purchase price:
Birds Eye Limited Freepost
Alternatively return to the store from where it was bought for a full refund
What action have Birds Eye taken?
Birds Eye has apologised to customers for the inconvenience and insists that “product quality a key priority”.
Notices are being displayed in all shops that sell Birds Eye chicken nuggets to explain the reason for the recall.
Anyone with any questions can call the company’s free hotline on 0800 917 5410. Lines are open Monday to Friday, 9am to 6pm. Alternatively you can contact Birds Eye online here.