Daventry McDonald’s re-opens after getting makeover

The fast food restaurant, owned and operated by franchisee Glyn Pashley, has reopened after a redesign, the result of which promises to deliver a better customer experience for all.

With consumers increasingly looking for greater speed, efficiency and choice when ordering their food, the company’s ‘reimaging’ programme combines a new restaurant layout with the latest technology to create a more seamless and enjoyable experience for customers.

Improvements have been made for restaurant crew with a redesign of the crew room which will create a more relaxing and comfortable space for them to take a well-deserved break.

Mr Pashley, who owns and operates 26 McDonald’s restaurants, said: “I’m proud to reinvest in our Daventry restaurant and the results look fantastic in person.

“I’m confident the changes will not only benefit our customers, but also our restaurant team as these will help make their jobs a little easier.”

While the traditional walk-in remains core to how customers order, the redesign of McDonald’s kitchen and dining areas will better integrate digital sales channels and the app and make smarter use of internal space to enhance the dine-in experience.

With dedicated areas for the different ways to order, along with the removal of the front counter, the revamp will offer a more efficient way to order and will leave customers with more space to enjoy their meal.

McDonald’s says some of the key innovations include:

A front counter redesign which will mean more space for customers;

A dedicated courier waiting area and entrance;

A new kitchen design which includes a bigger order assembly area and dedicated areas to prepare dine in orders, will help crew serve more quickly, efficiently, and accurately than ever before, and improved break spaces for staff.