New name and identity for Daventry’s biggest social housing provider

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Daventry’s biggest social landlord is changing its name and says it plans to improve services to tenants.

Daventry & District Housing (DDH), which manages more than 3,000 homes in the Daventry area, will be known as Futures Housing Group – after its parent company - from May 27.

DDH is writing to all of its tenants to raise awareness of the name change and to reassure them that their tenancy and the services they use will not be affected.

The only major change for customers will be in how they do business with Futures online, with a new single website being launched at in May.

The name change in Daventry is part of a wider plan to re-brand the Group’s other social housing business in Derbyshire and bring the organisation closer together to help it improve the services it offers.

Lindsey Williams, chief executive of Futures Housing Group, said: “We have always put our customers first at Futures.

“Having a single brand means we can operate more efficiently which will help us create more effective services and more effortless experiences for our customers in future.

“While we have a single name and a single Board driving our ambitions, it is important to remember that all of our work continues to be shaped by local people and tenants through our local Insight Committee and our Tenant Scrutiny Panel in Daventry.

“Their important work will continue to influence how we develop as a landlord over the exciting years to come for Futures.”

Futures has recently launched a new business plan which sets out the company’s ambition to grow, build more than 1,000 new homes by 2020 and revamp its services to become more effortless for customers.