Cobblers play-off tickets go on sale at Sixfields from midday on Sunday

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Tickets for the Cobblers’ npower League Two play-off semi-finals against Cheltenham Town will be on sale from Sixfields from midday tomorrow.

Town will take on the Robins in the first leg at Sixfields on Thursday (May 2, ko 7.45pm) before travelling to Whaddon Road next Sunday (May 5), with the second leg kicking off at 6.45pm.

The Cobblers have been allocated a few more than 1,550 tickets for the away leg, which will initially only be available to season-ticket holders.

Indeed, tickets for the away leg are available to season-ticket holders only until Tuesday.

From Wednesday they are available to season-ticket holders and club members only, from Thursday they are available to any supporter with a ticket stub from Saturday’s Barnet game, before going on general sale, if there are any remaining, on Thursday.

Tickets for the home leg are available to all supporters from Sunday, with season-ticket holders having until 7pm on Tuesday to buy tickets for their regular seat.

The club announced full ticketing details for both games on Saturday evening, and they are shown in full below.

Offical Northampton Town release regarding play-off ticket details:

PLAY OFF SEMI FINALS

FIRST LEG

Northampton Town v Cheltenham Town

Thursday May 2nd 2013, kick off 7.45pm

Normal matchday prices apply (no discounts for members)

SECOND LEG

Cheltenham Town v Northampton Town

Sunday May 5th 2013, kick off 6.45pm

We have been allocated 1103 tickets in the Hazelwoods Stand (behind the goal) and 451 tickets in the In2Print Stand (side of the pitch), giving a total allocation of 1554 tickets plus 4 wheelchair disabled spaces.

BOTH STANDS ARE RESERVED SEATING

Tickets for the away leg are priced as follows:

Adults £20.00, concessions* £14.00, 16 & under £7.00, disabled £14.00 – (wheelchair - one ticket covers both the disabled and helper). *Concessions for the away leg are persons aged 65 or over and students in full time education.Valid NUS card required.

Tickets for both legs will be sold as follows:

Cup match booking forms (home leg) and away match booking forms (away leg) have been processed and will be ready for collection from the Sixfields Box Office (not club shop) at any point. These tickets have been taken from the above allocation before they go on sale.

Sunday April 28th

open noon -5pm

FROM THE BOX OFFICE - SEASON TICKET HOLDERS ONLY

2012/13 Season ticket holders only. Season ticket holders can buy their own seat and unlimited additional tickets for the home leg. They can also buy one ticket for the away leg (one per 2012/13 season ticket holder on production of voucher A). Season ticket holders can also buy over the telephone* although voucher A will be required when collecting and their computer record will be updated to confirm when a ticket has been allocated. While telephone calls are welcome, personal callers will have priority and we would respectfully ask all local season ticket holders who can come to Sixfields to do so to leave phone lines free for season ticket holders who live away. Season ticket holders can buy on behalf of other season ticket holders if they are in receipt of the necessary number of voucher A’s. Rather than just bringing voucher A, season ticket holders should bring their entire season ticket book(s) with them.

FROM THE CLUB SHOP - OTHER SUPPORTERS

Tickets for the home leg will be sold on an unlimited basis to members and general supporters. Personal callers only, no phone sales. Non season ticket holders will not be able to purchase away leg tickets on this day. Merchandise will also be available to all supporters from the club shop.

Carr’s Bar and the Restaurant will be open for supporters to purchase hot food such as burgers etc, hot drinks and cold drinks from the bar.

ON-LINE

Tickets for the home leg will be on general sale on-line on Sunday evening, a couple of hours after the sales from Sixfields have closed. Season ticket holders are unable to buy their own seats on-line. To allow this to happen, further work is required by the software developers and this is planned to take place in the summer. To buy on-line please visit https://northamptontown.ecommzone.com/

Monday April 29th

open 10am-7pm

FROM THE BOX OFFICE - SEASON TICKET HOLDERS ONLY

2012/13 Season ticket holders only. Season ticket holders can buy their own seat and unlimited additional tickets for the home leg. They can also buy one ticket for the away leg (one per 2012/13 season ticket holder on production of voucher A). Season ticket holders can also buy over the telephone* although voucher A will be required when collecting and their computer record will be updated to confirm when a ticket has been allocated. While telephone calls are welcome, personal callers will have priority and we would respectfully ask all local season ticket holders who can come to Sixfields to do so to leave phone lines free for season ticket holders who live away. Season ticket holders can buy on behalf of other season ticket holders if they are in receipt of the necessary number of voucher A. Rather than just bringing voucher A, season ticket holders should bring their entire season ticket book(s) with them.

CLUB SHOP - OTHER SUPPORTERS

Tickets for the home leg will be sold on an unlimited basis to members and general supporters. Personal callers only, no phone sales. Non season ticket holders will not be able to purchase away leg tickets on this day. Merchandise will also be available to all supporters.

ON-LINE

Tickets for the home leg will be on general sale on-line. Season ticket holders are unable to buy their own seats on-line. To allow this to happen, further work is required by the software developers and this is planned to take place in the summer. To buy on-line please visit https://northamptontown.ecommzone.com/

Tuesday April 30th

open 10am-7pm

FROM THE BOX OFFICE - SEASON TICKET HOLDERS AND MEMBERS ONLY

2012/13 Season ticket holders and members only. Season ticket holders and members can buy unlimited tickets for the home leg. They can also buy a ticket for the away leg (one per 2012/13 season ticket holder or member on production of voucher A or membership card). Season ticket holders and members can also buy over the telephone* although voucher A or membership card will be required when collecting and their computer record will be updated to confirm when a ticket has been allocated. While telephone calls are welcome, personal callers will have priority and we would respectfully ask all local season ticket holders or members who can come to Sixfields to do so to leave phone lines free for season ticket holders or members who live away. Season ticket holders and members can buy on behalf of other season ticket holders or members if they are in receipt of the necessary number of voucher As or membership cards. Rather than just bringing voucher A, season ticket holders should bring their entire season ticket book(s) with them

CLUB SHOP - OTHER SUPPORTERS

Tickets for the home leg will be sold on an unlimited basis to general supporters. Personal callers only, no phone sales. Non season ticket holders or members will not be able to purchase away leg tickets on this day. Merchandise will also be available to all supporters.

ON-LINE

Tickets for the home leg will be available on-line. Season ticket holders are unable to buy their own seats on-line. To allow this to happen, further work is required by the software developers and this is planned to take place in the summer. To buy on-line please visit https://northamptontown.ecommzone.com/

SEASON TICKET HOLDERS SEATS FOR THE HOME LEG WILL BE RESERVED UNTIL 7PM ON TUESDAY

Wednesday May 1st

open 10am-7pm

FROM THE BOX OFFICE - SEASON TICKET HOLDERS, MEMBERS AND BARNET STUB HOLDERS ONLY

2012/13 Season ticket holders, members and Barnet stub holders only. Season ticket holders and members can buy unlimited tickets for the home leg. They can also buy a ticket for the away leg (one per 2012/13 season ticket holder or member on production of voucher A or membership card). Season ticket holders and members can also buy over the telephone* although voucher A or membership card will be required when collecting and their computer record will be updated to confirm when a ticket has been allocated. While telephone calls are welcome, personal callers will have priority and we would respectfully ask all local supporters who can come to Sixfields to do so to leave phone lines free for those who live away. Season ticket holders and members can buy on behalf of other season ticket holders or members if they are in receipt of the necessary number of voucher As or membership cards. Rather than just bringing voucher A, season ticket holders should bring their entire season ticket book(s) with them.

Those supporters who hold a ticket stub from the Barnet game can also buy one ticket for the away leg, sales are in person only and ticket stub must be produced to purchase ticket. Ticket stub holders from the Barnet game must be for the same category ticket, ie adult-adult, senior-senior etc. Barnet stub holders can buy on behalf of others if they bring the necessary ticket stub(s).

ON-LINE

Tickets for the home leg will be available on-line, on an unlimited basis. Season ticket holders are unable to buy their own seats on-line. To allow this to happen, further work is required by the software developers and this is planned to take place in the summer. To buy on-line please visit https://northamptontown.ecommzone.com/

If you haven’t used the on-line ticket office before, please read this information.

Thursday May 2nd

open 10am

BOX OFFICE AND CLUB SHOP

Unlimited general sale from the Box Office and Club Shop for both legs both in person and on the telephone*.

ON-LINE

Tickets for the home leg will be available on-line. Season ticket holders are unable to buy their own seats on-line. To allow this to happen, further work is required by the software developers and this is planned to take place in the summer. To buy on-line please visit https://northamptontown.ecommzone.com/

If you haven’t used the on-line ticket office before, please read this information.

HOME LEG HOSPITALITY

If supporters want to avoid the queues, we have some of our highly rated matchday hospitality available for the home leg.

Any supporters interested in matchday hospitality should please email commercial.admin@ntfc.tv. They will receive a call back on Monday to confirm your reservation and to take payment. Sponsorship for the home leg is still available, please email commercial.admin@ntfc.tv

ALL SALES AT ALL TIMES IN ALL CATEGORIES FROM ALL AREAS ARE SUBJECT TO AVAILABILITY

FAQ:

Why can’t season ticket holders buy on-line?

The new ticketing system requires extra programming and development from the software developers to enable this feature to work correctly. This work is planned for the summer and all being well, cup matches should be available for season ticket holders to buy next season, subject to prior testing in due course when the feature is available. However, these play off games have come up too soon after the initial launch to have this feature ready.

Will another supporter be able to buy my season ticket seat for the home leg on-line?

No, not until Tuesday 7pm. All season ticket holders seats for the home leg are reserved until 7pm on Tuesday. They will be blocked off on-line until then.

Why are on-line sales not starting until Sunday evening?

The new on-line Ticket Office is, we hope supporters agree, a major step forward. However, it is a new system and despite extensive testing, it hasn’t yet been subjected to the intense pressure of many supporters all trying to buy tickets at the same time (which we predict will happen when tickets for the home leg of the semi final go on sale on-line.) This is not something we can re-create in a testing environment. We are determined to provide the smoothest possible buying experience for those at the stadium on Sunday afternoon and we feel those supporters should have a) first choice on the tickets and b) with big queues expected we want to avoid slowing the system down for personal callers if on-line demand is high. With that in mind, on-line sales will begin later on Sunday evening.

Why can’t I buy an away leg ticket on-line?

As mentioned, at the moment the system requires further programming from the software developers to ‘recognise’ season ticket holders. As also mentioned, this is scheduled to take place this summer. If we opened the away leg sales on-line, we couldn’t restrict them to just season ticket holders and as such, they would have to go on general sale straight away. This could lead to season ticket holders missing out to non season ticket holders and we don’t think that is fair.

*Why can’t I get through on the telephone?

We have limited phone lines, and we have hundreds, if not thousands of people trying to get through. We do have some staff dedicated to answering the telephones but it is impossible to cater for the demand these games generate. If you are a season ticket holder please consider coming to Sixfields, or ask a friend or relative to do so with your season ticket book. If you are a non season ticket holder please buy on-line when on-line sales start on Sunday evening.