A Daventry-based housing association has scooped two prestigious awards to recognise its hard work and innovation.
Daventry and District Housing (DDH) won in both of the categories it was nominated in at the CIH Midlands Conference 2013 Awards on Thursday (17 October).
DDH’s first win for ‘Transforming services for customers’ followed a complete revamp of their support services model which has seen them introduce an entirely new approach to the provision of care and support.
They also scooped the ‘Innovative partnership, making a difference in the Midlands’ award, which they won in conjunction with Severn Locks Housing for their Volunteer Partnership initiative.
The awards ceremony, which was held at the Crowne Plaza Hotel, Birmingham, marked the first time that the CIH East and West Midlands Regional Boards had used their annual conference as a platform to showcase inspiring projects and recognise housing excellence.
Among new measures employed in DDH’s new strategy, staff were given handheld tablet computers, enabling them to carry out administrative tasks whilst on the go, significantly increasing both efficiency and face-to-face contact with tenants.
Their partnership with Severn Locks has helped to provide volunteer opportunities and add valuable services to residents and the wider community. The aim of the Volunteer Partnership is to identify services that help improve the health and wellbeing of local residents, alleviate social isolation, increase employment opportunities and improve community cohesion.
Hayley Davies, executive director at DDH, said: “It was so nice to be able to share in the celebration of success at the awards and see the teams fantastic work in our sector recognised. It is a privilege to work with such a wonderful team who are making such a positive impact in our communities.”
Other members of Futures Housing Group, to which DDH belongs, also scooped awards on the night. Emma Lindley, private sector coordinator at Futures Homescape, the Group’s Amber-Valley based operating company, won the Student of the Year award and Futures Greenscape, which provides ground maintenance services to homes across the East Midlands, triumphed in the ‘Social enterprise and community impact’ category.