Northamptonshire aiming to improve service for victims of serious road collisions

Linda Lee, Chair of Voice
Linda Lee, Chair of Voice

Victims and witnesses of serious and fatal road traffic collisions are being asked to share their experiences in order to help improve the service offered to them by Northamptonshire Police.

A review is currently being conducted into how the victim support service operates for people affected by road crashes and the Office of the Police and Crime Commissioner are keen to improve the offer to victims, witnesses and their families and want to know what more can be done to meet their needs.

Linda Lee, Chair of Voice, said: “We know that the services on offer do not always meet the needs and requirements of people who have been unfortunate enough to be involved in serious road traffic collisions or who have been bereaved as a result of a road traffic collision.

“Our aim is to better understand how we can support them throughout the whole process to be endured including the immediate aftermath and legal processes such as attendance at the Coroners Court.

“Victims of these incidents are not currently recognised in the current Victims Code of Practice, which will be enshrined in law during the course of this year.

“If we are able to prove that these services are operating well in Northamptonshire and are provide a tangible benefit it will add further weight to calls nationally for these victims to be formally recognised in the new Victims Law.”

Northamptonshire’s Police and Crime Commissioner Adam Simmonds, said: “We will shortly be commencing a process to appoint the provider of support to victims, witnesses and their families of serious and fatal road traffic collisions. The findings from both the review that we have conducted internally and from the results of this public consultation will help us to shape the future design of our services.

“I remain committed to putting victims at the very heart of the criminal justice system and everything we do.”

Anyone who would like to respond to the survey can do so by going to www.surveymonkey.com/s/RTCVoice