A Daventry business which runs conference and training facilities is about to launch a new virtual office scheme.
It is being set up by Spartan Ventures based at Cottesbrooke Park on the Heartlands Business Park in the town.
Our philosophy is the customer comes first.Roland Iacovides
The virtual office is designed to help small and medium-sized businesses with answering phones and managing appointments.
Roland Iacovides from Spartan Ventures said: “We are almost ready to launch, we are just awaiting the final pieces of technology from BT.
“For instance, if you are a plumber and you ring and ring trying to get hold of someone, we will answer the phone and we will know which company it is the caller is phoning for and we will aim to answer the phone within three rings.”
Kimberley Barton from Spartan Ventures added: “We have three different packages available for customers. A silver, gold and platinum packages which offers different things depending on the needs of the business.”
It is a new approach for Spartan Ventures which was formed in May last year offering 12-hour room hire with meeting room, wifi for the actual room and other essentials. Refreshments including a full finger buffet lunch, water, juice, tea and coffee and biscuits are also served.
Mr Iacovides added: “A lot of my background is mostly customer service and when this business was set up, we wanted to make sure the customer was looked after. Our philosophy is the customer comes first.
“We aim to provide a first-class range of services individually tailored to meet our own customers’ needs.
“A lot of the time businesses want to discuss issues quietly.
“The facilities we have enables them to have a whole floor to themselves fully stocked with sandwiches. Once a customer comes here, they will always come back again.”
It is a busy time for the business which is also sponsoring Olympic hopeful Sian Rainsley from Coventry.
For further information visit www.spartanventures.co.uk or call 01327 705974.
The firm can be found on Facebook by searching Spartan Conferences facilities and room hire or follow them on Twitter with @SpartanRomHire or @SpartanVA.